FAQ
Who is Coopers Pet Covers
Coopers covers is a small family owned Australian business. My wife and I started 4 years ago to fill the need for a high quality affordable dog beds. We were sick of the cheaply made beds coming in from china with huge mark ups that offered nothing more than a revolving door of endless purchasing of beds that we knew where going to fail. So we set out to change it.
We now provide our new patented designs.
Why Cooper Pet Covers?
We first designed the cover due to our own needs. We are dog lovers and have pet Greyhounds our boy likes to nest, he loves to scratch at his bed to soften it up and in doing so would tear up beds like he didn't have a care. So out with the old Singer and a piece of Canvas stuffed it will pillows and he was good to go. He has now had the same bed for 6 years,
What is the Coopers Cover made from?
Can I wash the cover?
Why pillows and why is it just a cover?
When designing the Covers it came to me that people in general have pillows at home. They are hard to get rid of and take up a lot of room, due to the Cover being made from Canvas you don't need to worry about them getting wet or collecting hair and doggy odor. Plus it brings down the cost of postage and your helping to reduce land fill at the same timeIs the Coopers Covers waterproof ?
Yep in fact it will hold water We had a customer who told us a story that there garage flooded and the only thing floating around was the dog bed. How many dog beds do that?
Is a Coopers Covers chew proof?
No bed is chew proof, we have had great success with dogs that chew. Our Super Tough is reinforced with Kevlar and is designed to take a beating look up our reviews on face book https://www.facebook.com/cooperscovers It very common and we like to think that we have helped a lot of owner with this issue.While Coopers Pet cover is made from super tough martials and some product are designed to take punishment from your pet it should be treated as a teaching aid to assist your training of your pet, at no time does Coopers Pet covers guarantee against prolonged chewing of our products.
Will my dog overheat on the Canvas?
The Canvas is just the Cover your dog is really sitting on pillows. Because the Cover is water proof it holds air so the finished product acts like a Air bed and the air insulates against the hot and the cold. Will my dog sweat on the Canvas? We get asked this quite a lot. Some people don't realize that dogs don't sweat. So the answer is no!How big do we make them?
The Largest we make is 160 cm x 130 cm on a custom order.
Is there a warranty?
We do warrant against manufacturing defaults, but we don't warrant for damages caused by rough dog behavior.
Is the Coopers Cover Scratch Proof?
Our dog has been scratching at his for 6 years and hasn't put a whole in it yet.SHIPPING
How long will my order take?
Do we ship overseas?
Yep we sure do. Contact us at info@cooperscovers.com for shipping quotesRETURNS
Limited exchanges and refunds
Your welcome to return the Cover as long it remains unopened and not used in any way. Once the item is returned it will be inspected and you will be refunded. If the item has been used in anyway the item will only be returned at the cost of the buyer.
Faulty Items
Faulty items will be replaced as per the Australian Consumer Law. If you have received a faulty item, please ensure you take a photo of it and email us at info@cooperscovers.com we will tell you how to proceed. The item must show fault of manufacturer.